Norwalk Pharmacy

John Beck

11 years ago

I wouldn't go to any other pharmacy in Norwalk. This is a small pharmacy with great customer service and I never had a wait. Since they have less customers than a big chain like CVS they have better service and their pharmacist is the one that helps you. I would recommend ditching the chain pharmacies to get better service and help out local business.

Jerry Cuevas

6 years ago

I left Walgeens behind because of their terrible customer service and long waits. I tried CV$ and they were just as bad. I gave Norwalk Pharmacy a shot based on a co-worker's recommendation. The folks at Norwalk Pharmacy are friendly, accommodating, and efficient in what they do. They remember who you are and treat you like a person. Imagine that. I do wish they opened and closed at 8am and 8pm, but that's a minor complaint.

Lynne Bir

2 years ago

I have never had such great customer service from a pharmacy. Isabelle and her team were so wonderful and went out of their way to help me from out of town. Thank you so much Norwalk Pharmacy!

Jorge Garcia

3 years ago

You probably aren’t looking for a new pharmacy, but I hope this review will encourage you to reevaluate where you get your prescriptions filled. Norwalk Pharmacy is relatively new, but their human-centered approach reminds me of a time when local, family-owned businesses were more the norm. These days, worker shortages at your local Walgreens could mean you don’t get your prescription because they are randomly closed during regular hours or filling a prescription at CVS means a bombardment of text message reminders, app notifications, and the dreaded yard-long receipt. Norwalk Pharmacy is timely and professional, while also using a friendly approach. I recently filled a prescription with my daughter in tow. She was, of course, eyeing all of the candy. Without hesitation, the pharmacist offered her a lollipop, and made my daughter’s day. On another visit, I witnessed what might have been a more difficult exchange at a franchise pharmacy become a stellar example in customer service. The customer was struggling to understand her prescriptions, their costs, and a few other questions. She was borderline irate, but the pharmacist was very kind in explaining everything to her, rather than just using an “it is what it is“ approach it. The customer relaxed and I could tell she felt better educated and more confident by the experience. Some of this may seem basic, but sometimes it feels like we’ve gone too far from the basics. These little moments of connection in places where we’re no longer accustomed to seeing them are far too rare. Norwalk Pharmacy reminds us that when we’re shopping local, even just for medication, we can find a little ways to restore our common humanity, and bring the small joys of toddler lollipops into our every day lives.

Jeff Ehrismann

2 years ago

switching from CVS was the best thing ive ever done for sure. they call when scripts are ready, if you dont have a refill they dont just click a button they call the dr. great people, great service. only pharmacy ill ever use again.

Haley Knies

4 years ago

Best pharmacy ever! I started going here after always having issues with CVS and I’m so happy I made the switch. They’re always friendly, they call when my prescriptions are ready, and if there’s an issue with a prescription they take care of it. They’re also very quick and efficient.

Sabrina S.

11 months ago

First time visiting today. Very kind and welcoming pharmacists. Best prices I’ve ever seen at any pharmacy. Thank you!

Dan Romanello

3 years ago

After years of very frustrating service with another pharmacy, we decided to switch over to Norwalk Pharmacy, it has been an absolute pleasure. The staff has gone above & beyond with customer service, they truly care about their customers. We are happy to support a local family business. Give them a try, other pharmacies can't even compare.

Azra A

year ago

I wish I had switched to this pharmacy ages ago ( I used to go to CVS). I have saved so much time and agitation since coming here. The staff is helpful, and call when my prescriptions are ready. They are quick to inform me of any issues as well.

Monica Miklos

11 months ago

The staff is so friendly and conscientious, always looking out for their customers, calling when their is any question about your prescriptions. I was so glad to change from Walgreens where there were several mistakes with my husband's and my prescriptions. Best decision we ever made.